If you are having trouble locating your branded assets, here are some steps to access your Scentsy + Photofy account in the mobile app or desktop editor.

Mobile App

Step 1: Make sure you are on the updated version of Photofy 

Step 2: Make sure you are "Signed In"

First confirm that you're signed into the Photofy app with the same account you used to upgrade to your Scentsy + Photofy subscription.

Tap the user icon at the top left of the app home screen.

If you are already signed in, you will see your email address at the top of the user menu.

Step 3: Access Your Scentsy Photofy Account

Upon signing in, you'll typically see your personal account home screen.

To view your Scentsy account, tap the "Personal" account dropdown on the front. From there you can select and "Scentsy Region" you chose on registration from the dropdown list.

If your Scentsy Region does not appear in your list, please click here to contact our support team.

Step 4: Explore Scentsy Templates, Quick Shares, and Custom Creation

You're now ready to dive into the Scentsy universe with Photofy! Here's what you can find on the new and improved app home screen:

• Photo/Video Templates and Quick Shares

Discover new and trending video and photo templates for Scentsy to customize with photos and videos. You can also find pre-made Scentsy Quick Share posts, where your licensed products will live.
Tap "View All" for each category of your screen to explore posts by category.

• Quick Access

Your Scentsy + Photofy subscription also comes with Photo & Collage Creation, Video Creation, Projects, Logo+ and a Scheduler.

Photo & Video Creation: Unleash your creativity! Craft custom layouts, collages, and videos with Scentsy images and stickers.

Projects: Easily access all of your saved works-in-progress or your custom designs in Projects. 
 

Logo+: Add your favorite logos, QR codes, headshots, whatever you desire to brand your designs. You can also select to begin your creation with Photo or Video. 

Scheduler: Plan your posts in advance and let the Scheduler remind you when it’s posting time. 
 

Desktop Editor

Click here and make sure to log into your account in the Photofy Desktop Editor.