Current Bugs & Fixes

We will keep this updated with current major bugs and fixes as information becomes available. For questions, please contact support@photofy.com

Android- Loading Screen
Some people are experiencing a "forever loading screen" where the app will load to 100% and then start over continually.  This is happening when ...
Mon, 22 Apr, 2019 at 12:07 PM
iOS- App crashing upon completion of images
We are currently aware of an issue where users tap "Done" and the screen blacks out and closes.  Our Dev team is investigating this issue and we ...
Tue, 26 Mar, 2019 at 10:21 AM
Android- Fonts missing
We are currently aware of an issue where custom fonts with the .OTF file extension are not showing up in the "My Fonts" tab.  .TTF fonts are stil...
Thu, 14 Mar, 2019 at 11:29 AM
Android- Login Error
This isn't really a bug, but rather an issue with the most recent android update and google sign-in.  Many users are seeing a box that has email ad...
Thu, 14 Mar, 2019 at 11:52 AM
iOS Enterprise Tokens Not Saving
We are so sorry that you are encountering this issue. We are currently working with our Dev team to fix this.  In the meanwhile, there is a workaround ...
Thu, 16 May, 2019 at 2:40 PM
Photofy Pro Missing Elements
Some of our Photofy Pro users are noticing that their “My Pro” artwork galleries are missing from the app. We are aware of this issue and currently investig...
Tue, 6 Aug, 2019 at 10:09 AM