All that is needed to access your Photofy Pro designs is the be the owner or designated subscriber to a Photofy Pro gallery. Please check the following factors:

  1. You are logged into your account in the Photofy App 
  2. You are an active subscriber to the gallery. To see what galleries you are subscribed to please log-in to your Photofy Portal with your credentials at Photofy.com.

If you still cannot access you Photofy Pro designs please contact support@photofy.com