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Knowledge base
General
FAQ 2018
9
What is Photofy?
What is the Photofy mission?
What is new with Photofy?
How do I brand my images with my custom logos and designs in Photofy?
How do I restore my purchases?
See all 9 articles
General Questions
8
How do I create a Photofy account?
Where can I access the photos I saved while using Photofy?
Why can't I access my photos in the Photofy App?
Can I access purchased features across multiple devices? (ie: iPad, iPhone)
I have a really good idea. How do I let the Photofy Team know?
See all 8 articles
Photofy Video Tutorials
11
Photofy Tutorial: Edit a Single Photo
Photofy Tutorial: Using Templates
Photofy Tutorial: Add Custom Text
Photofy Tutorial: Add Filters
Photofy Tutorial: Navigate the Marketplace
See all 11 articles
Photofy Purchases (in-app)
6
Why isn’t my payment method going through?
How many photos does the Watermark Removal Package apply to?
How do I restore my Photofy purchases?
Where can I find the my purchases?
Where do I access my in-app purchases in Photofy?
See all 6 articles
Photofy Subscriptions (in-app)
3
How do I manage my Apple Photofy subscriptions?
How do I manage my Android Photofy subscriptions?
How do I manage my Photofy Subscriptions?
Photo Saving and Sharing
6
How do I save and share photos created in Photofy to Facebook, Instagram, Twitter, etc.?
How can I share a photo I already created in the Photofy App to Facebook, Instagram, Twitter, etc.?
Which social media platforms and other outlets can I share my Photofy projects to?
Is there a way come back to a photo I am working on in the Photofy App, without losing any of the enhancements made?
How do I save an image created in the Photofy App to my device gallery?
See all 6 articles
My Photofy Account
8
How do I register for Photofy?
How do I reset my password?
Why won’t the Photofy App allow me to register?
Can I change the password I have created for my Photofy account?
Am I able to change my name or other personal information associated with my Photofy account?
See all 8 articles
Photofy Subscriptions (Enterprise)
1
Managing your Enterprise Level Subscription
Photofy Features 2018
Edit Layout
3
Ratio
Border
Collage
Photo Editing
14
Adjust
Crop
Instasquare
Photo Blur
Mirror
See all 14 articles
Text & Overlays
15
Artwork
Custom Artwork
Logo+
Text
Stickers
See all 15 articles
Templates
2
Templates
Change Text
Other
4
Custom Colors
Custom Text
"Favorite Artwork"
Undo & Redo Button (iOS)
Photofy Online Portal
Photofy Portal Basics
8
How do I access the Photofy Portal?
Where can I manage and track my Photofy Pro Design Requests?
How do I update my billing information?`
How do I print an invoice?
What can I do in the Photofy Portal?
See all 8 articles
Account Subscribers
5
What is an account subscriber?
How do I add an account subscriber?
How do I manage subscriber permissions?
What is a Master Admin? How do I add one?
How can I tell if a subscriber has created an account in Photofy?
Reporting Dashboard
10
What is the Photofy reporting dashboard?
Photos Created
Assets Used
Unique and Active Subscribers
Daily Photos Created
See all 10 articles
Pro Galleries
4
What is a Pro Gallery?
How do I add a Brand Gallery?
How do I manage a Brand Gallery?
Where do I find my Pro Galleries in the Photofy App?
Pro Elements & Backgrounds
6
What are Pro Elements?
What are Pro Backgrounds?
How do I upload Pro Artwork & Pro Stock Photography?
Where do I access my uploaded Pro Elements and Backgrounds in the Photofy App
What are custom hashtags and how do I apply them to my Pro Elements and Backgrounds?
See all 6 articles
Pro Share
7
What is Pro Share?
How do I upload a Pro Share image?
How do I upload a Pro Share Video or Article?
How do I manage share channels and copy for a Pro Share?
How do I manage push notifications for a Pro Share?
See all 7 articles
Push Notifications
3
What are Pro Push Notifications?
How do I create a Push Notification?
Can I create a push notification linked to specific content?
Design Requests
3
What is a design request?
How do I complete specifications required for a design request?
How do I track the progress of my design request?
Template Builder
1
What is the Template Builder?
Photofy Web App
FAQ
0
Web App Features
0
Photofy Insights
Building your Brand
4
Insight #1: Share to Networks that Support your Brand
Insight #2: Post Content designed for your Target Audience
Insight #3: Leverage Influencers
Insight #4: Create Campaigns and Boost Engagement
FAQ: Kate
0
FAQ: Sydney
0
Norwex+Photofy Business Subscription
Video Tutorials
8
Intro to Norwex+Photofy
Let's Make your First Photofy
How to use Dynamic Text
How to use Templates
How to use Reposts in Photofy
See all 8 articles
Norwex Q&A
5
How do I Activate my Norwex Subscription
What if I already have a Photofy account?
I set up a Personal Account instead of a Norwex Business Account
I can't add NORWEX in the business section. It's asking me for an access code.
Can I use the Norwex+Photofy app on my computer?
Scentsy
FAQ
20
Where can I sign-up for my Photofy Scentsy Account?
How much does my Photofy Scentsy Account Cost?
What are the Scentsy Brand Guidelines?
What is included in the Scentsy Photofy Account?
What devices are compatible with Photofy?
See all 20 articles
Video Tutorials
4
New Product Announcement Photofy for Scentsy
Repost in under 30 seconds using Photofy for Scentsy
See how Photofy can help boost your Scentsy Business Marketing
Create a Party Invitation using Photofy for Scentsy
Arbonne
About the Photofy Arbonne Package
2
What is included in the Photofy Arbonne Package?
What is the cost of the Arbonne Photofy Package?
Arbonne Account Set-up
2
Photofy Arbonne Sign-up
Download Photofy
Video Tutorials
5
Video Tutorial- Accessing the Photofy for Arbonne Subscription
Using Templates with Arbonne+Photofy Pro
Creating a Photo Ad Arbonne+Photofy Pro
Saving Projects with Arbonne+Photofy Pro
Quick Repost in under 30 seconds using Arbonne+Photofy Pro
Tupperware + Photofy Pro
Video Tutorials
4
Quick Introduction to Tupperware + Photofy Pro
Creating Professional Shareable Images Photofy for Tupperware
Using Templates in Photofy for Tupperware
Repost using Photofy for Tupperware
Frutta Bowls
Video Tutorials
3
Introduction to Frutta Bowls + Photofy Pro
Create Your First Ad Image with Frutta Bowls + Photofy Pro
Scheduling a Post - Frutta Bowls + Photofy Pro
Community forums
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Photofy Discussion Boards
Announcements
1
Using photofy to promote business
Posted by
Grace Andrews
,
11 months ago
Last Reply
by Grace Andrews,
11 months ago
Team Photofy wants to know...
1
How do you like to use shape mask?
Posted by
Grace Andrews
,
11 months ago
Last Reply
by Grace Andrews,
11 months ago
Feature Requests
0
Tips and Tricks
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Report a problem
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